Welcome to the ocmy Privacy Policy. This document is our written commitment to you — a user of the ocmy online casino platform — regarding how we respect and protect the personal information you entrust to us.
Ocmy operates under the domain ocmy.fun and offers online casino services to users in Malaysia. As a platform operating within Malaysia's digital ecosystem, we strictly adhere to Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations legally binding upon us.
This privacy policy applies to all information we collect through the ocmy.fun website, the ocmy mobile app, email communications, and any other interactions between you and our platform. By using ocmy services, you acknowledge that you have read and understood this privacy policy.
We update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the update date clearly displayed.
Ocmy collects several categories of information to enable us to provide a safe, fair, and personalised service to every user. Below are the full details of the data we collect:
Every piece of data we collect is used for a specific and legitimate purpose. ocmy does not use your data for any purpose other than those stated below:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration and account management | Name, email, phone number, date of birth | Contract performance |
| Identity verification (KYC) | MyKad, passport, selfie, proof of address | Legal obligation |
| Deposit and withdrawal processing | Bank details, transaction records | Contract performance |
| Fraud prevention and security | IP address, session data, activity logs | Legitimate interest |
| AML compliance and regulatory obligations | All related data | Legal obligation |
| Communication and customer support | Email, phone number | Contract performance |
| Platform improvement and analytics | Usage data, cookie data | Legitimate interest |
| Marketing (with consent) | Email, game preferences | User consent |
For marketing communications such as promotional notifications and special bonus offers, we will only send you messages if you have given explicit consent during registration or through your account settings. You may withdraw this consent at any time via the notification settings in your ocmy account.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), ocmy processes your personal data on valid legal grounds. We do not process your data arbitrarily — every processing activity has a clear and legally defensible justification.
Ocmy takes the trust you place in us seriously. We does not sell, rent, or trade your personal data to any third party for their own marketing or commercial gain.
However, there are certain situations where we need to share your data with the following parties in order for ocmy's services to function properly:
All third parties we work with are required to comply with data protection standards equal to or higher than those of ocmy, and are not permitted to use your data for any purpose other than what is specified in their agreement with us.
The security of your personal data is ocmy's highest priority. We continuously invest in the latest security infrastructure to ensure your information is protected against unauthorized access, data breaches, misuse, or destruction.
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. We therefore encourage you to also take precautions such as using a strong password and not sharing your login credentials.
The ocmy platform uses cookies and similar tracking technologies to enhance your experience, understand usage patterns, and ensure the security of your session. Below are the types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the full functionality of the ocmy platform. More information on managing cookies is available in your browser's documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by ocmy. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 business days and may be subject to a reasonable processing fee.
If any of your personal data is inaccurate or out of date, you have the right to request a correction. Updates can be made directly through your account settings or by contacting our support team.
In certain circumstances, you may request the deletion of your personal data. However, we may need to retain certain data to comply with legal obligations such as AML requirements.
You may object to the processing of your data for direct marketing purposes at any time. Upon receiving your objection, we will immediately cease processing for that purpose.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider, where applicable under the PDPA.
To exercise any of the above rights, please contact the ocmy support team via live chat or email. We will process your request promptly and reach out to verify your identity before making any changes to your data.
Ocmy does not retain your personal data longer than is necessary for the purpose for which it was collected, or as required by Malaysian law. Below are our general data retention guidelines:
Once the retention period has ended, your data will be securely deleted using methods that comply with international security standards, ensuring it cannot be recovered by any party.
Ocmy reserves the right to update or modify this privacy policy at any time to reflect changes in our practices, technology, legal requirements, or other relevant reasons.
When we make significant changes to this policy, we will notify you via:
Your continued use of the ocmy platform after a privacy policy update takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your account and request data deletion in accordance with the procedure outlined in Section 8.
If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal data, please contact the ocmy data protection team through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex complaints requiring thorough investigation, we will provide an update within 14 business days.
If you are not satisfied with our response, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia (JPDP), the regulatory body responsible for PDPA compliance in Malaysia.
We invest in best-in-class security infrastructure so you can play with peace of mind, without worrying about your privacy.
All data transmitted between you and the ocmy platform is protected with 256-bit SSL encryption, the same standard used by Malaysia's leading banks.
Our operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), giving you robust legal protection.
Ocmy never sells, rents, or shares your personal data with third-party advertisers or data brokers. Your data remains entirely yours.
Through your ocmy account settings, you can manage your privacy preferences, control marketing notifications, and request access to or deletion of your data at any time.
The ocmy security system undergoes independent audits on a regular basis to identify and address any vulnerabilities before they pose a threat to user data.
In the event of any security incident affecting your data, we are committed to notifying you within 72 hours in accordance with international best practices.