Ocmy Terms and Conditions – User Guide A Clear and Transparent Platform

01 Acceptance of Terms and Conditions

These terms and conditions ("Agreement") govern your use of the ocmy website, the ocmy mobile app, and all related services operated under the ocmy.fun domain. This Agreement takes effect as soon as you access or use any part of our platform.

By continuing to use the ocmy platform after any updates to these terms are announced, you are deemed to have accepted those changes. We therefore encourage you to review this page periodically to ensure you are always aware of the latest applicable terms.

If you do not agree with any part of these terms, please stop using the ocmy platform immediately and contact our support team for assistance with closing your account if needed.

02 Eligibility and Registration Requirements

To register and use the ocmy platform, you must meet all of the following eligibility criteria without exception:

• You must be at least 18 years of age at the time of registration. ocmy has a zero-tolerance policy on underage gambling.
• You must be a legally competent individual capable of entering into a binding agreement under the laws of your jurisdiction.
• You are not subject to any legal prohibition or restriction from participating in online gambling activities.
• You may only register one personal account. Holding multiple accounts is strictly prohibited.
• The information you provide during registration is true, accurate, and current.
• You are registering in your own name and not on the instruction of, or for the benefit of, any third party.

Ocmy reserves the right to conduct identity verification (KYC) checks at any time to confirm your eligibility. This process may require you to submit identification documents such as a MyKad, passport, bank statement, or other relevant supporting documents.

03 Account Management and Security

Every ocmy user is fully responsible for the security of their own account. This includes keeping your password confidential, ensuring no one else accesses your account, and promptly reporting any suspicious activity to our support team.

You agree not to share your account login details with anyone, including family members or friends. Each account is for the sole personal use of its owner. ocmy shall not be held liable for any losses arising from unauthorised access to your account due to your own negligence.

• Use a strong password combining letters, numbers, and symbols.
• Enable two-factor authentication (2FA) for an extra layer of security.
• Do not access your account over an unsecured public Wi-Fi network.
• Log out of your account after each session, especially on shared devices.
• Report any unauthorised access to the support team within 24 hours.

Ocmy reserves the right to temporarily suspend or close an account if there are signs of suspicious activity or a security breach, in order to protect user interests and platform integrity.

04 Deposits, Withdrawals, and Financial Transactions

Ocmy supports a wide range of payment methods suited for Malaysian players, including internet banking transfers (FPX) via major banks such as Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and AmBank. All transactions are processed in Malaysian Ringgit (MYR) with no additional currency conversion fees.

Deposits are typically credited to your account within seconds to 5 minutes, depending on the payment method chosen. Winning withdrawals are processed by our finance team within 15 minutes to 1 hour on normal business days.

• Minimum deposit limit: RM 20 per transaction.
• Minimum withdrawal limit: RM 50 per request.
• Daily withdrawal limit: RM 50,000 for standard accounts.
• The withdrawal method must match the original deposit method for security purposes.
• Bank account verification may be required for your first withdrawal or for large withdrawal amounts.
• Ocmy does not charge any processing fees for standard deposits or withdrawals.

All financial transactions on the ocmy platform are protected by 256-bit SSL encryption and monitored by an automated fraud detection system 24/7 to keep your funds secure at all times.

05 Bonus, Promotion and Rewards Terms

Ocmy offers its members a variety of exciting bonuses and promotions, including a welcome bonus, weekly cashback, reload bonuses, and a VIP loyalty program. All bonuses are subject to the wagering requirements stated in each promotional offer.

By accepting any bonus from ocmy, you agree to comply with the following terms:

• Each bonus carries its own wagering requirements that must be met before a withdrawal is permitted. Wagering requirements range from 20x to 40x the bonus value, depending on the type of offer.
• The bonus validity period is as stated in the terms of the relevant promotion. Expired bonuses will be automatically forfeited.
• Only one welcome bonus is permitted per user, per household, per IP address, and per device.
• Ocmy reserves the right to cancel bonuses if there are signs of abuse or attempts to exploit the promotional system.
• Bonuses may not be transferred to other users or exchanged directly for cash without first meeting the wagering requirements.
• Using automated software or bots to fulfil wagering requirements is strictly prohibited.

Ocmy reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. ocmy's decisions on all bonus-related matters are final and binding.

06 Game Rules and Ethics

All games offered on the ocmy platform use Random Number Generator (RNG) technology certified by independent international certification bodies to ensure absolute fairness. Every game outcome is random and cannot be manipulated by any party.

Users agree to comply with the following rules when using the ocmy platform:

• Play fairly and do not use any software, tools, or methods that could give you an unfair advantage.
• Not engaging in any form of cheating, collusion with other players, or game manipulation.
• Not using bots, automated scripts, or artificial intelligence to play on your behalf without written authorisation from ocmy.
• Accept game results graciously and do not make unfounded claims against the game system.
• Respect fellow players and ocmy staff in all interactions on the platform.

In the event of a technical disruption or system failure that affects a game outcome, ocmy reserves the right to void or cancel the affected game round and return the original bet to the player's account. This decision is final.

07 Responsible Gaming

Ocmy is fully committed to promoting responsible gaming. We believe gambling should remain a form of entertainment and not a source of financial stress or personal hardship. Our platform is equipped with a range of self-control tools to help you maintain a healthy balance.

Self-control tools available on the ocmy platform include:

• Deposit limit: Set daily, weekly, or monthly limits to keep your spending in check.
• Loss limit: Cap the maximum amount you can lose within a set period.
• Session time limit: Set reminders or time limits for each gaming session.
• Self-exclusion: Take a break from the platform for 24 hours, 7 days, 30 days, or permanently.
• Activity history: Review your complete game and transaction records at any time.

For more information and resources on responsible gaming, please visit our Responsible Gaming page.

08 Data Security and Privacy

Ocmy takes our responsibility to protect your personal data seriously. All information you provide is collected, processed, and stored in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the ocmy privacy policy available at our Privacy Policy page.

We use 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Your personal data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.

• Personal data is used solely to manage your account and provide ocmy services.
• KYC verification is carried out to comply with anti-money laundering (AML) requirements.
• You have the right to request access, correction, or deletion of your personal data at any time.
• All ocmy staff with access to user data are bound by strict confidentiality agreements.

09 Account Suspension and Closure

Ocmy reserves the right to temporarily suspend or permanently close a user account for the following reasons, without prior notice in cases involving platform security:

• Violation of any terms and conditions set out in this document.
• Confirmation that the user is under 18 years of age.
• Ownership and operation of multiple accounts.
• Fraudulent activity, money laundering, or any other illegal activities.
• Use of unauthorised software or methods to gain an unfair advantage.
• Systematic abuse of the bonus or promotion system.
• Abusive, threatening, or disrespectful behaviour toward ocmy staff.

In the event of account closure due to a terms violation, any remaining balance may be forfeited depending on the severity of the breach. Users who believe their account has been suspended unfairly may submit an appeal through the ocmy support team within 30 days of the suspension date.

Users who wish to voluntarily close their account may do so by contacting our support team via live chat. Any remaining balance will be returned to the user once all withdrawal conditions have been met.

10 Liability Limits and Disclaimers

Ocmy provides its online gaming platform on an "as is" basis, without any express or implied warranties regarding continuous availability, accuracy of information, or fitness for a particular purpose.

To the extent permitted by applicable law, ocmy shall not be liable for:

• Financial losses arising from gambling activity on our platform.
• Service interruptions due to system maintenance, technical issues, or events beyond our control.
• Actions or decisions made by users based on information on the ocmy platform.
• Indirect, consequential, or punitive damages even if ocmy has been informed of the possibility of such losses.
• Data loss resulting from a failure of the user's device or network.

Ocmy's maximum aggregate liability to any user under any circumstance is limited to the total net deposits made by that user in the 30 days preceding the arising of the claim.

11 Terms Amendment and Notification

Ocmy reserves the right to amend, update, or replace any part of these terms and conditions at any time. Members will be notified of significant changes via registered email or in-platform notification at least 7 days before they take effect.

Minor updates or editorial corrections may be made without prior notice. The latest update date will always be displayed at the top of this document. We encourage you to review this page periodically, especially before making any significant financial transactions.

Continued use of the ocmy platform after an amendment takes effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and close your account.

12 Contact Us

If you have any questions, concerns, or require further clarification regarding these terms and conditions, the ocmy support team is available to assist you at any time.

• Live Chat: Available 24/7 directly from the ocmy platform — the fastest way to get help.
• Support Email: [email protected] (reply within 1–3 hours on business days)
• Response Time: Our team is active 24 hours a day, 7 days a week, 365 days a year.

For account-related enquiries, please provide your username and account number to help us process your request faster. All communications with the ocmy team are recorded for quality and security purposes.